Customer Support Manager (Weekends + Holiday hours)

Were looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. Youll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is offline. Requirements 13 years of experience in customer support, operations, or a similar role Strong written and verbal communication skills Basic troubleshooting ability Experience with community management (online forums, chat groups, or similar) Work Hours: Weekends and public holidays (India) Compensation: 10-12 Lakh