Flipkart Telecalling Executive -12th Pass (Male/Female), No Experience Required

Flipkart has released Work From Home Telecalling Executive posts in India. This is a great opportunity for freshers and candidates with up to 0-1 year of experience to begin or scale their careers in the e-commerce industry.

The company invites male and female candidates for part-time and full-time vacancies. This could be a good opportunity to work from home if you are good at talking to people, have basic computer skills, and communicate well.

JOB DESCRIPTION

• Company: Flipkart 
• Position: Telecalling Executive
• Location of Work: Remote (Work From Home)
• Job Type: Part Time / Full Time
• Experience: 0 - 1 Years
• Education Qualification: 12th Pass / Bachelor's Degree
• Salary: ₹20,000 – ₹35,000 pm + Performance Incentives

About the Role 

Talking to the customers over the phone will be your primary job as a telecalling executive. This may include making calls, responding to customer inquiries, explaining products or services, confirming orders, collecting feedback, and assisting customers with basic support.

This is a fresher's job and does not require any experience. Candidates who are confident speakers and are polite in their communication will have an edge.

This is a work from home position, so you will need a good internet connection and a smartphone or computer to do your work on.

Main Responsibilities

• Make calls to customers assigned.
• Clearly describe products, services and offerings
• Answer customer questions politely 
• Record customer response accurately
• Verify customer details as necessary
• Professional communication skills
• Follow company guidelines during calls 
• Meet daily / weekly targets
• Protect customer data confidentiality
• Problems? Report to team leader/manager

Who Can Apply

• Should have passed 12th or have a Bachelor’s degree
• Applications open for freshers
• Candidates with 0-1 years of experience are eligible.
• Male & Female Candidates Open for all over India
• Should be OK with work from home
• Basic knowledge of computers required
• Must be able to work assigned shifts

Essential Skills

• Excellent communication skills
• Telecalling Basic knowledge
• Good speaking skills
• Basic knowledge of computer operations
• Skills in internet use
• Ability to determine customer needs
• positive outlook
• Skills in time management
• Ability to work independently.
• Basic typing skills (preferred) 

Shift Work

The company will place candidates on one of the following shifts depending on company needs:

• 10:00 AM - 05:00 PM
• 08:00 PM - 03:00 AM

The shift timings will be decided after selection.

Compensation & Benefits

The selected candidates can get a salary between ₹ 32,000 to ₹ 35,000 per month depending on their performance, roles, and interviews. Other incentives may be available depending on the targets achieved.

Benefits are:

• Work from home opportunity 
• Flexible working arrangements
• Training assistance
• Incentives for performance
• Experience with a top company
• Professional working environment
• Growth outlook

Who Can Apply

This position is for candidates who:

• Looking for a real work at home job
• Are you a fresher, or have you recently completed your studies?
• Wants to start their career
• Want to work from home
• Be a good speaker
• Are willing to learn 
• Confidently able to communicate

If you meet the basic requirements, you can still apply if you have no prior experience.

Process of selection

• Application online
• Candidate selection
• Telephone or video interview
• Document Check
• Last choice
• Training (if necessary)

Required Documents

• Current Resume
• Passport photo size
• Aadhar card / Valid ID
• Educational certificates.
• Mobile No.
• Email ID Bank details (in case required after selection)