Functional Application Architect – Salesforce, Order Fulfillment, Integrations
Job Description:
- Design end-to-end order fulfillment processes across Salesforce Order Management and related platforms
- Define data mappings and interface contracts between Salesforce and downstream fulfillment systems
- Convert business requirements and epics into detailed user stories with clear acceptance criteria
- Govern cross-system data flows and integration patterns for robust, fault-tolerant, consistent order orchestration
- Lead design discussions across global time zones
- Resolve dependencies between sales, logistics, and support teams
- Optimize system performance and support physical and digital goods fulfillment
Requirements:
- 6+ years of experience within the Salesforce ecosystem, focusing heavily on Salesforce Order Management and CRM platforms
- Proven track record collaborating with downstream fulfillment systems such as ERP, WMS, or service provisioning platforms
- Ability to translate complex business needs into scalable functional designs and interface specifications
- Understanding of integration patterns including REST APIs, event-driven, or batch processing
- Hands-on experience working within agile frameworks using tools such as Jira and Confluence
- Experience with high-volume, enterprise-scale order processing and logistics environments
- Familiarity with partial shipments, backorders, or digital provisioning
- Proficiency using Postman for API validation
Benefits:
- Bonus eligible
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability benefits
- Time off plans
- Retirement plans
- Tax savings plans for health, dependent care, and commuter expenses
- Paid parental leave
- Employee Stock Purchase Plan