India HR Lead

KEY JOB ACCOUNTABILITIES INCLUDE, BUT ARE NOT LIMITED TO

KPIs

Providing an excellent service to all India colleagues, in partnership with the broader HR team

• Covering a range of services that span the full employee lifecycle, the role manages and responds to queries, providing regional advice on HR policy/process/system queries - owning, supporting, resolving or escalating as appropriate
• Is the face for colleagues when they join the Company, providing an informative and supportive onboarding experience.
• Uses credibility and gravitas to influence colleagues to follow global HR processes across all elements of the employee lifecycle
• In collaboration with UK HR colleagues, manages local ER matters to resolution balancing risk and business requirements
• Maintains HR records for regional employees, and collaborates with Payroll to ensure that payroll and benefits data is accurate and provided in a timely manner

• Familiarity with HR policy/procedures/systems
• Timely and accurate advice
• Accurate payroll
• Compliance with regional employment legislation
• Excellent customer feedback

Responsible for executing and embedding the People plan in the region, in partnership with the broader HR team

• Provides counsel, options and expertise to influence, shape and deliver the practical implementation of HR initiatives within the region, to support the delivery of the people strategy.
• Gains buy-in and voice of the customer from the region on planned HR projects using strong working relationships and in-depth knowledge of the region.
• Ensures appropriate in-region communication.
• Le people projects driven by the requirements from the region in line with the people strategy.

• Initiatives / solutions / projects delivered effectively in line with regional legislation & culture
• Risks identified and mitigated.
• Clear communications.
• Customer satisfaction.
• Demonstrates an attitude of shared success.

Responsible for the India office workplace experience

• Ensure the India office is presented to the highest level, being attractive, welcoming, safe and run seamlessly and efficiently for both employees and visitors
• Responsible for hosting events in the building space
• Responsible for developing and maintaining a social community around the building that creates a sense of purpose for office presence
• Manage all aspects of office suppliers, in collaboration with global teams such as Tech and Finance, ensuring service delivery in line with contract, budget and relationship management.

• Office operated in line with lease agreements
• Office runs smoothly, delivering positive workplace experience.
• Resources deployed to optimise experience.

Use cultural awareness and commercial acumen to find pragmatic solutions

• Build a strong understanding and the region supported to ensure the People strategy is fit for purpose
• Good understanding of the budget process to ensure strong collaboration with the HR team to ensure the People budget reflects the organisation and region demands

• Cultural awareness and sensitivity to both UK and Indian cultures demonstrated
• Budget management

DIMENSIONS

Is an individual contributor.

Will adhere to predetermined policies and processes and seek relevant advice before taking new/exceptional decisions.

Will adhere to predetermines budgets and seek relevant approval prior to committing to company spend.

working at a client of randstad india

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