Part-time Welcome Host
Overview
The Welcome Host is responsible for providing a warm, professional welcome to all users of Fermanagh House while ensuring the building is maintained to a high standard of cleanliness, safety, and presentation. The role involves close teamwork, respect for confidentiality, and a proactive approach to supporting the daily operations of the facility
Responsibilities:
Customer Service & Front-of-House:
- Welcome, greet, and assist all users of Fermanagh House in a friendly and professional manner.
- Provide hospitality services for groups and meetings as required.
- Work collaboratively with colleagues to ensure a smooth and efficient service.
- Maintain confidentiality regarding clients, staff, and organisational matters.
Room Setup & Event Support
- Arrange rooms for meetings, conferences, and events, including setting out chairs, tables, and equipment.
- Ensure rooms are clean, tidy, and reset promptly after use.
- Assist with hospitality arrangements as instructed.
Cleaning & Building Maintenance
- Carry out general cleaning duties throughout the building, including toilets, storerooms, bin areas, walls, and floors.
- Clean and store equipment appropriately after use.
- Perform daily and weekly cleaning tasks, including:
- Dust control, mopping, and vacuuming
- Damp mopping hard floors
- Vacuuming and spot shampooing carpets and upholstered furniture
- Cleaning lift, staircases, furniture, fittings, ledges, and equipment
- Cleaning sanitary areas (WC bowls, urinals, etc.)
- High and low-level dusting
- Cleaning internal windows
Facilities & Operational Support
- Check deliveries and store domestic supplies appropriately.
- Bag waste, remove rubbish, and place for collection.
- Carry out daily and weekly care of materials, and equipment.
- Report any required repairs to fabric, furniture, fittings, or equipment to the Line Manager.
- Replenish supplies such as toilet rolls, soap, and paper towels.
- Follow all cleaning methods and procedures as instructed.
- Carry out checks on equipment, reporting faults promptly.
- Regulate the heating system, ensure proper functioning
- Secure and close the building as required.
Other Duties
- Undertake any other reasonable duties as required to support the smooth running of Fermanagh House.
Experience:
- An excellent disposition PLUS
- An ability to implement Health and Safety policy
- Ability to work on own initiative and be part of a team.
- Assurance on daily punctuality and ability to work \'out of office\' hours
Job Types: Part-time, Permanent
Pay: £12.60 per hour
Expected hours: 20 per week
Work Location: In person
Salary: GBP 12 - 16 per hour