Remote Customer Experience Lead — Journey Mapping & Improvements

A leading support services company is looking for a Customer Experience Lead to enhance customer journeys and streamline processes in the NHS Pensions framework. The ideal candidate will analyze customer feedback, support continuous improvement initiatives, and work with stakeholders to implement innovative solutions. This position offers a salary of up to £34,000 and a range of employee benefits including generous holiday allowances and various wellness programs, creating a rewarding workplace for career growth. #J-18808-Ljbffr Experience: 3 years required