Retail Advisor, 38hrs 12M FTC, London - Brixton

Overview

Retail Advisor, 38hrs 12M FTC, London - Brixton at Virgin Media O2

Location: London - Brixton
Job Type: Full Time
Salary: Competitive + Fantastic Benefits

As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.

What you’ll be doing

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing our innovative products and meeting performance goals.
• Maintaining an inviting and organised store environment.

Must haves

• Confidence, communication skills, and a passion for delivering great service.
• Resilience and motivation to achieve individual and team goals.
• Flexibility to adapt to different shifts and customer demands.
• An open mind, ready to learn and grow in a fast-paced retail setting.

The other stuff we are looking for

• A genuine interest in technology and how it can make life better.
• Previous experience in retail, sales, or customer service (though not essential).
• A proactive attitude and team spirit to thrive in a collaborative environment.

What’s in it for you

We’ll Set You Up For Success. You’ll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date. This will delve deep into all aspects of Virgin Media O2, ensuring you’re well-prepared to serve our customers.

• A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
• Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
• Market-leading maternity, paternity, neonatal, and carers leave policies.
• 23 days’ annual leave and your birthday off, with option to buy and sell up to 5 extra days.
• An excellent pension scheme, matching up to 10%.

Next steps: After you apply, you’ll be invited to complete an online assessment. If successful, you’ll be contacted by a recruiter to discuss the role in more detail.

Seniorities

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Telecommunications