Salesforce Administrator – Contract Role

Job Description:

• Configure and manage Salesforce functionality, including custom objects, advanced flows, and validation rules
• Maintain and improve Salesforce business-process best practices
• Apply data governance principles and maintain scalable information architectures
• Develop and maintain reports and dashboards
• Manage user access, security, login and activity logs, profiles, permissions, and user deactivation
• Perform data cleanup and manipulation using Data Loader or third-party applications
• Deploy changes through a deployment pipeline rather than directly in production
• Provide first-line Salesforce support, troubleshoot issues, and resolve inquiries through completion
• Use AI assistants for impact analysis and issue investigation
• Assess Salesforce configuration, capabilities, and release updates for business impact
• Support employee onboarding, Salesforce training, and user adoption
• Evaluate and drive adoption of technologies, processes, and procedures that improve Salesforce efficiency
• Document system configurations, processes, and procedures
• Assist with special assignments and strategic initiatives

Requirements:

• 4+ years of Salesforce experience, including configuration and support of Sales Cloud and Salesforce Experience Cloud
• Strong understanding of Salesforce administration, including user management, security settings, and data management
• Hands-on experience with Salesforce Flow
• Expertise in Salesforce reports and dashboards
• Hands-on experience using AI assistants in technical work
• Experience training and onboarding new Salesforce users
• Ability to collaborate with stakeholders to implement features through configuration, development, or technology evaluations
• Strong communication skills and ability to document processes clearly
• Excellent problem-solving skills and ability to diagnose and resolve technical issues
• Self-motivated team player with excellent organizational skills
• Understanding of Agile principles and practices and desire to work in a fully Agile team
• Must be located in the United States
• Nice to have: Salesforce Administrator Certification, Advanced Administrator Certification, Platform App Builder, SAFe Agilist Certification, Salesforce development tools and techniques, version-controlled deployment, and integrations with Marketo, Tableau, Intercom, or PandaDoc
• Independent contractor (1099) arrangement

Benefits:

• Remote work in a collaborative environment
• Globally distributed team
• Equal opportunity employer and diverse, inclusive work environment