Job Description: Lead consultative pre-sales architecture for complex customer business and technical requirements Create comprehensive blueprints, architectural frameworks, and multi-year transformation journey maps Partner with Service Sales, Account Teams, and Deal Acceleration Teams to identify and progress lifecycle selling and transformational deals Lead CX RFP/RFI responses as the designated CX Lead Architect Articulate the differentiated business value of unified Cisco technology and professional services Conduct implementation risk assessments, cost-feasibility modeling, and transformation dependency mapping Collaborate with post-sales delivery architects to de-risk execution and ensure contracted solutions are delivered on time and within budget Engage senior customer IT/OT decision-makers using vertical industry expertise Collaborate with CX Product Management and go-to-market teams to accelerate emerging service offers Contribute reusable architectural blueprints and delivery best practices Mentor emerging architects and lead architectural transformation workshops Requirements: Bachelor's degree in a technical field or equivalent relevant work experience 8+ years of professional experience in technical solutions architecture or engineering Expert-level industry certification, such as CCIE or an equivalent credential Technical proficiency across at least two major Cisco technology domains Track record managing complex, multi-architecture technical engagement lifecycles Deep understanding of AI/ML integration within enterprise IT infrastructure Ability to translate technical concepts into business-value conversations Experience navigating high-stakes RFI/RFP processes for enterprise clients Collaborative skills to drive alignment between pre-sales and post-sales teams Ability to mentor and guide technical staff on architecture standards and methodology Benefits: Medical, dental and vision insurance 401(k) plan with a Cisco matching contribution Paid parental leave Short- and long-term disability coverage Basic life insurance Grants of Cisco restricted stock units, subject to eligibility and continued employment 10 paid holidays per full calendar year 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday Paid year-end holiday shutdown 4 paid days off for personal wellness 16 days of paid vacation per full calendar year for non-exempt employees Flexible vacation time off program with no defined limit for eligible exempt employees 80 hours of sick time off provided on hire date and each January 1st thereafter Up to 80 hours of unused sick time carried forward annually Additional paid time away for critical or emergency family issues Optional 10 paid volunteer days per full calendar year Annual bonuses for non-sales roles, subject to Cisco policies Performance-based incentive pay for employees on sales plans