Trade Counter & Stores Coordinator

Pneutrol International Limited is looking for a Trade Counter & Stores Coordinator to join our team in Antrim.

This is a varied, hands-on role combining customer service, sales support, stock control and day-to-day stores operations. You’ll be a key point of contact for our customers and suppliers while helping ensure orders, stock and deliveries are managed efficiently.

About Pneutrol

Pneutrol International Limited is a family-owned company specialising in the design and delivery of high-quality bespoke control systems, primarily for the concrete industry.

The Role

Your responsibilities will include:

• Providing excellent customer service at the trade counter, by telephone and via email
• Assisting customers with product enquiries, quotations, pricing and orders
• Processing customer orders accurately using Sage
• Managing the day-to-day operation of the trade counter
• Placing purchase orders and liaising with suppliers
• Receiving, checking and booking in incoming goods
• Maintaining accurate stock levels and inventory records
• Coordinating couriers and transport for customer deliveries
• Picking, packing and dispatching customer orders
• Maintaining clean, organised and safe trade counter, stores and warehouse areas
• Building positive relationships with customers and suppliers
• Identifying opportunities to improve customer service and operational processes
• Following company procedures and health & safety requirements

What We're Looking For

The ideal candidate will have:

• Previous experience in a trade counter, customer service or branch-based sales support role
• Strong customer service and communication skills
• Good organisational skills and attention to detail
• Experience processing customer orders and dealing directly with customers
• Experience with stock control and inventory management
• Experience using Sage or a similar ERP system
• Experience placing purchase orders and liaising with suppliers
• The ability to work independently and use initiative
• A full driving licence

Experience within engineering, industrial supplies, builders' merchants, electrical wholesale or a similar environment would be desirable.

A forklift licence and knowledge of industrial, engineering, pneumatic or technical products would also be advantageous.

Hours

Monday – Friday, 8:30am – 5:00pm

Location

Antrim

If you’re organised, customer-focused and enjoy a varied role where no two days are exactly the same, we’d like to hear from you.