Workshop Administrator

Position: Workshop Administrator
Location: Rochester, Medway City Estate ME2NF
Reporting to: Workshop Manager

Hours: Monday - Friday / 37.5 hour week / Half hour lunch / Alternate shifts each week:

• Earlies 06:00am-14:00pm
• Lates 14:00pm-22:00pm

Salary Range: £28,000

Join Our Team as a Workshop Administrator

We are currently seeking an experienced and motivated professional to join our Workshop team. This is a varied role offering excellent career opportunities, job security, and the chance to be part of a growing team.

About Us

MTS Cleansing Services is a well-established, family-run business with over 39 years of industry experience. We pride ourselves on delivering reliable, high-quality services while maintaining a supportive and team-focused working environment.

Our people are at the heart of what we do. We value hard work, reward commitment, and provide opportunities for long-term career growth within a stable and respected company.

Benefits

• Competitive salary with excellent overtime rates
• Company pension & death-in-service cover
• 20 days annual leave, increasing with service
• Bank holidays
• Employee Assistance & wellbeing programme
• Free on-site parking
• Referral programme
• Company events
• Modern, well-maintained equipment
• Strong focus on health, safety, and employee wellbeing
• Long-term career progression and job security

Key Responsibilities

• Key Responsibilities
• Provide day-to-day administrative support to the Workshop team, coordinating vehicle bookings, servicing, repairs, inspections and maintenance.
• Maintain accurate and up-to-date vehicle, equipment and workshop records, including VPRs, service sheets, job cards and Truck Files.
• Monitor MOTs, servicing, inspections and statutory compliance requirements, ensuring deadlines are identified and actioned promptly.
• Support defect reporting and rectification, escalating overdue or potentially non-compliant vehicles and equipment to the Workshop Manager.
• Assist with workshop workload planning, vehicle parts ordering and stock management, from receipt and quality checks through to storage and distribution.
• Liaise with garages, manufacturers, dealerships and specialist contractors to arrange maintenance, obtain quotations and follow up outstanding work.
• Ensure external repair and maintenance documentation, invoices and certificates are accurately recorded and resolved where required.
• Maintain comprehensive vehicle and equipment records, including mileage, maintenance history, defects, tyres, costs, warranties and statutory documentation.
• Ensure records are readily accessible, accurate and maintained in line with Company procedures and audit requirements.

Skills & Experience:

Essential

• Strong administrative and organisational skills, with the ability to manage competing priorities.
• Good IT skills, particularly Microsoft Office.
• Strong written and verbal communication skills.
• Ability to work independently, use initiative and maintain accurate records.
• Experience in a workshop, fleet, transport or logistics environment.
• Experience liaising with internal teams and external suppliers.
• Experience maintaining accurate records and databases.
• Good standard of education, particularly in English and Maths.

Desirable

• Knowledge of Truck File, MOT and servicing procedures.
• Experience in an HGV workshop environment.
• Experience in the waste, drainage or environmental services sector.